Have peace of mind when booking safaris and tours with our Consumer Protection, Bonding, and Easy Pa
Amatungulu Tours established a Bonding Scheme, which according to the South African Government Consumer Protection Act 68 of 2008 entails a consumer protection scheme to provide guarantees against deposits held, and therefor guaranteeing its quality assurance role. The act is based on fairness and equality for all consumers. In so doing, it provides consumers with a greater level of protection against providers of goods and services. Amatungulu (Pty) Ltd is a registered South African Company and therefor bound to this Act.
This bonding guarantees consumers/clients that Amatungulu Tours is in a position to refund tour deposits, advance reservations, or bookings should you decide to cancel within the limitations set in our Terms and Conditions. Section 17 of the South African Consumer Protection Act 68 of 2008 gives very clear guidance in the event of cancellation. Amatungulu Tours is hereby providing assurance to local and international Tourists of quality tourism services in a way to set the highest standards in the Tourism Industry.
Amatungulu is offering you the option to pay a 40% deposit for a multi-day tour when you book prior than 60 days (8 weeks). We offer a safe and secure online booking system. Deposits can be paid via PayPal or PayFast with credit card or bank transfers during the booking process. If you are booking more than 90 days (12 weeks) in advance we offer flexible payment terms to make it easy on your budget. This assists as a way to pay the cost of your tour in instalments. Email firstname.lastname@example.org to request easy payment terms. The final payment however has to be made 60 days before the start of a tour.
Secure credit card and identity information on you booking platform.
The booking platform we are using is Rezgo, specifically designed, trusted and built for tour, activity, excursion, and event operators and integrated with top trusted travel brands. Rezgo is validated by the Trustwave certification authority (CA), a secure credit card and identity information engine, using a 256-bit SSL certificate from Trustwave. This SSL Certificate can provide encryption between your web browser and their web server so that personal information can be transmitted over the Internet securely.
“PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, PayPal Smart Connect or account balances, without sharing financial information.”
"PayFast accept credit card payments: Visa & MasterCard, accept Instant EFT: the electronic funds transfer (EFT) gets verified instantly. No two day waiting period, no proof of payment required and no disclosing of financial information. PayFast is committed to keeping you and your information secure by reducing fraud through effective use of technology. We have a multitude of checks in place to protect both buyers and sellers from fraudulent transactions."