About Amatungulu Tours
Amatungulu DMC -
Destination Management Company
We are a tour operator with a difference. Attention to detail and care is given from booking until you arrive back home. Amatungulu can be fully trusted and we therefore practice our motto:
"Always the best for you!"
Amatungulu (Pty) Ltd is a registered South African company which have to comply with the highest ethical and moral values. We regard our social responsibility with importance and always strive to conserve nature by doing sustainable tourism. Only professional tour Guides, hotels and lodges are selected in order to give our valued guests a memorable experience.
Our packages include the best and most convenient accommodation and vary between 3-star and 5-star ratings. We ensure that your holiday will be comfortable and relaxed. A variety of good food, including local dishes with the best local beers and wines, are always provided. The vehicles we travel in are the safest and most comfortable, ensuring a stress-free trip. Optional armed protection is also available.
Tours can be tailor-made according to your preferences. We also offer our tours with self-drive options. Just email us with requests, and we will give you a quote for a tour plan. Packages are transparent with no hidden costs or ugly surprises, and we offer safe and secure online booking systems. Read more here. All races, cultures and orientation are sincerely welcome.
Remember: Tour bookings and payments close 8 weeks before the starting date of a multi-day tour, and 4 days before a single day tour.
To guarantee your seat we recommend you book 12 weeks in advance for a multi-day tour.
Our Company supports and endorses all forms of ECO:
Eco travel encompasses all the variants of ecotourism and green travel.
Ecotourism is a form of tourism involving visiting fragile, pristine, and relatively undisturbed natural areas, intended as a low-impact and often small scale alternative to standard commercial mass tourism. It means responsible travel to natural areas, conserving the environment, and improving the well-being of the local people. Its purpose may be to educate the traveler, to provide funds for ecological conservation, to directly benefit the economic development and sustainable tourism, and to foster respect for different cultures and for human rights.
Ecosystems are dynamically interacting systems of organisms, the communities they make up, and the non-living components of their environment.
Read more about eco-friendly practices and responsible tourism here.
Amatungulu offers professional services with local knowledge, expertise and resources, doing design and implementation of events, activities, tours, transportation and program logistics.
Our experts craft Itineraries to explore South Africa in:
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Special Interest Tours
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Transport and transfers
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Entertainment and attractions
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Access to events
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Guided sightseeing tours
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24-hour support
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Bespoke itineraries
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Technical support
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Team building activities
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Family Travel
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Adventure Travel
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Tailor-made Tours
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Tourist Guides
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Group Travel
Booking conditions:
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A booking requires a deposit of 40% of the total price.
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The rest of the payment has to be paid 45 days before the tour starts.
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Cancellation 60 days or more before departure: Amount paid less upfront costs. These upfront costs are disclosed to you when you use the Site to complete the transaction and may represent out of pocket expenses of Amatungulu Tours for accommodation bookings, transportation deposits and other additional expenses.
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Cancellation 59 to 31 days before departure: 50% of tour price, if paid in full.
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Cancellation less than 30 days before the start of the tour: 100% cancellation fee. (no refund)
What is an AMATUNGULU ?
CONTACT
US
South Africa Tel. 0844104888
International Tel. (27) 844104888
WhatsApp: (27) 844104888
Email: info@amatungulu.com
H/O: Butia Place
Pretoria
South Africa
Also see our affiliated site:
TELL
US/
Inquire
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When should I book my flight in order not to miss the tour departure?Flights are not always available in abundance to South Africa. You therefor have to book well in advance in order to secure your seat, and by booking early you will most probably get a cheaper price too.
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What if I am in South Africa and ready for the tour a few days in advance, and what if my flight only leaves a few days after the tour has finished?"Gauteng (the province in which the O.R. Tambo Airport is located) has a big variety of things to do for everyone. You can contact us for a list of things to do or look at: http://www.joburg.co.za/, http://www.getaway.co.za/travel-ideas/things-to-do/unusual-things-to-do-in-joburg-that-wont-cost-a-fortune/
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Where can I stay when I arrive in South Africa before my tour starts?You have a big variety and choice of places to stay in the Johannesburg/Pretoria area on your arrival. See list of airport hotels on our website for hotels close to the O.R. Tambo Airport. You can also contact us at any time for enquiries.
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What if my flight is delayed and I miss the departure of my tour?We strongly advise that you plan your flight to arrive at the O.R. Tambo Airport at least a day in advance in order to ensure you will be available for your tour. This will also help to get rid of ‘jet lag’, and give you the opportunity to explore some local attractions. Amatungulu will do anything possible to transport latecomers to the touring vehicle which could already be on the road.
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Is all local transportation included?All local transportation is included when you are with the group. Before the tour started and after it ended you can explore the city on your own. During this time you will need to cover any transportation you decide to take, whether it's a taxi, bus, etc.
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Who will actually be leading my tour?We pride ourselves on our passionate, knowledgeable and professional guides. Our CEO Jakes Conradie has handpicked our staff and uses professional and registered tour Guides to ensure incredible experiences in any destination on any tour.
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Are the tour leader/professional guides always with the Tourists?The tour leader/professional guides are with the tour while activities are running. They will leave you after they are sure that you are comfortable at your overnight accommodation, and will always be in contact. They will always be available for activities as per itinerary.
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Are there age restrictions?At some lodges where we are going to have game drives, age restrictions are 12 years and under. This however changes depending on the type of vehicle and various conditions. Crèche facilities are available if there is no other choice. Whoever wants to tag along is more than welcome; Amatungulu will always have an alternative option.
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Are children allowed?Our tours are suitable for any age. Children under the age of 18 have to be accompanied by an adult over 18. The price categories for the bookings we use are 0-3 years which is free, 4-12, and 12 and up. These are selected as most hotels, lodges and nature reserves use it as a standard.
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Are you listed on TripAdvisor?Yes, check it out here.(https://www.tripadvisor.co.za/Attraction_Review-g312583-d12539353-Reviews-Amatungulu_Tours-Pretoria_Gauteng.html) If you've booked a tour with us, get to know your fellow members here by submitting a review.
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How active are the Amatungulu tours?Our tours are moderately active. Seeing and experiencing everything in whichever tour is ambitious, as reflected in our tour itineraries. You're responsible for your own health and actions throughout the entirety of the tour. Please see our Terms & Conditions for all the details and information you need to know.
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Do your tours include travel insurance?No, they don't. We strongly recommend acquiring travel insurance for yourself and particular situation. We recommend this as we can't offer refunds for missed flights, sickness, changed exam dates or anything else.
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Can I get a refund for my paid tour?Please read point 3 of the booking terms at the following link: http://amatungulu.rezgo.com/terms
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The tour I signed up for started yesterday, but I got sick. Can I get a refund?"As with any other product or service (flights, concerts, etc.), if you don't show up, you cannot receive a refund. Similarly, for our trips, if you request a cancellation and refund after the service has started, we can't give you a refund. If you get sick and miss a trip, please note that this is a travel insurance issue.
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How do we make a booking?Click the “Book-a-Tour” or “Book Now” button located on each tour description page and it will take you to the booking page.
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How do I know my money is safe?Amatungulu Tours established a Bonding Scheme, which according to the South African Government Consumer Protection Act 68 of 2008 entails a consumer protection scheme to provide guarantees against deposits held, and therefor guaranteeing its quality assurance role. The act is based on fairness and equality for all consumers. In so doing, it provides consumers with a greater level of protection against providers of goods and services. Amatungulu (Pty) Ltd is a registered South African Company (2017/538010/07) and therefor bound to this Act. This bonding guarantees consumers/clients that Amatungulu Tours is in a position to refund tour deposits, advance reservations, or bookings should you decide to cancel within the limitations set in the Terms and Conditions set out on the bottom of every page. Section 17 of the South African Consumer Protection Act 68 of 2008 gives very clear guidance in the event of cancellation.
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Do you accept credit cards?Yes, we accept the following credit cards: VISA, MASTER CARD, DISCOVERY and AMERICAN EXPRESS via PayPal. You can also pay direct into our bank account. See details here.
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Can I pay a deposit, or even pay the tour price in instalments?"Amatungulu is offering you the option to pay a 40% deposit for a multi-day tour when you book prior than 60 days (8 weeks). We offer a safe and secure online booking system. Deposits can be paid via PayPal with credit card or bank transfers during the booking process. If you are booking more than 90 days (12 weeks) in advance we offer flexible payment terms to make it easy on your budget. This assists as a way to pay the cost of your tour in instalments. Email amatungulutours@gmail.com to request easy payment terms. The final payment however has to be made 60 days before the start of a tour. When making the deposit payment with you credit card, the final balance of payment will be automatically charged to your Credit Card or Paypal account on the due date.
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What is included in the price?Accommodation as per itinerary, Entrance fees, National Park fees, Meals as indicated in itineraries, Driver/guide, Professional guide at specialist venues, Transport by private vehicle, Welcome pack, and free use of smart phone and data.
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What is not included in the price?Excess luggage charges (where applicable), Alcoholic drinks, Drinks, Food and drinks unless specified, Gratuities (recommended), Travel insurance, Flights, Airport transfers, Porterage, Visa fees.
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Can we bring a camera?You may bring a camera and binoculars. Both items are highly recommended, as you will see beautiful and fantastic things you would like to photograph. Binoculars will be very helpful to see far off game in the Game Reserves.
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Can I transfer my booking?Yes, we're happy to transfer your booking to any other tour of equal or lesser value free of charge. We can make transfers up to 46 days before the tour starts.
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What is the average or maximum tour size?Our tour sizes typically range from 2 to 18 people.
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What will we see on the Panorama & Kruger National Park tour?On the Game drives the renowned big five (elephant, rhinoceros, lion, leopard and buffalo), and many other smaller animal and antelope species. A huge variety of birds endemic to that area. History of the discovery of gold. Pilgrim's Rest and Barberton, Dullstroom Birds of Prey and Rehabilitation Centre, Pinnacle Rock, God’s Window, Berlin Falls, Bourke’s Luck Potholes, Echo Caves, Hoedspruit Endangered Species Centre, Moholoholo Wildlife Rehabilitation Centre, Boat trip on the Blyde Canyon Dam, Jane Goodall Institute’s Chimpanzee Eden, a tour in an underground wonderland at Echo Caves, the Berlin Falls and shop for local arts and crafts. Historical guided tours to explore the rowdy 1880's gold rush days including a ghost tour of Pilgrim's Rest.
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What will we see on the Gauteng Historical Tour & Hartbeespoort tour?Apartheid Museum, Cable car ride to Magaliesberg, have a real traditional old-fashioned South African (Voor)Trekker braai, a “walk trunk-in-hand with elephants” tour. Union Buildings, Voortrekker Monument, Mandela House Museum, Soweto Vilakazi Street and many more attractions as per itinerary.
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What will we see on the Cradle of Human Kind, North–West & Pilanesberg tour?"Cradle of Human Kind/Maropeng, Sterkfontein Caves, Pilanesberg Game Reserve Game drives to see the renowned big five (elephant, rhinoceros, lion, leopard and buffalo), and many other smaller animal and antelope species. A huge variety of birds endemic to that area. Sun City and Lost City Resorts, Hartbeespoortdam.
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What will we see on the Kwazulu-Natal Drakensberg, Battlefields Route & Midlands Meander tour?"Discover the Battlefields Route, Enjoy game drives to see the big 5 (elephant, rhinoceros, lion, leopard and buffalo) and many other smaller animal and antelope species. A huge variety of birds endemic to that area. Attend a Drakensberg Boys Choir concert, the Nelson Mandela Capture Site.
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What is the weather like?Winter months in South Africa starts in May up to August. The coldest temperatures are mostly experienced on the Highveld areas where Gauteng is located, but much more mild temperatures are prevalent in the Lowveld. Rain very occasionally occurs in these months. Summer months are from September up to April. The warmest temperatures are mostly experienced in the Lowveld areas where Mpumalanga is located. Rain is prevalent in these months, except in the Southern Cape where it rains in the winter months.
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What clothing should we bring?Comfortable Clothing, Warm clothing in winter (May-August), Sun Protection: hat, sunglasses, sunscreen, Footwear that can get wet (hiking shoes and sandals), Towel(s) and bathing suit.
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Am I in danger of Malaria?Malaria is prevalent in certain parts of some of our tours, and Malaria prophylactics should be taken in accordance to a medical doctor’s prescription before entering a Malaria area.
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What do I need to enter Swaziland?You MUST confirm and obtain any visa requirements prior to border crossing. All visa requirements are the sole responsibility of the traveller. Passport name, number, expiry and country is required at time of booking for all participants. Please look at this site for more information: http://www.thekingdomofeswatini.com/visa-guide/